frequently asked questions
see below for our most frequently asked questions. have a question you don't see answered? contact us today, we would love to help!
bunches and meal kits
absolutely! we think our comfort meal kits make the perfect gift. we also have gifting bundles and a build your own gift box option... and if you still can't find something you love, please reach out, we would love to create something custom for you! be sure to include the delivery address and cell phone number of the recipient when filling out shipping address, as well as any note you would like included on our personalized gift tags.
contactless deliveries for our holiday themed bunches will be noted in the bunch description.
for all other items on our website such as meal kits, gifting bundles, and gathered groceries, please allow up to two days to receive your delivery. you may also order in advance - please note the delivery date requested in the delivery instructions line upon checkout.
we will deliver for free within a 10 mile radius of our kitchen located in dilworth (28203). deliveries outside of the radius could incur a $10 flat fee. if you live outside of our delivery radius and you are unable to place an order on our site, please contact us and we can set up a delivery or pick up window.
We do not have the option on the website to fill out multiple delivery addresses. Please add a note to your delivery instructions and email us with the remaining addresses, cell phone numbers, and names of recipients.
for any order quantities larger than 10 bunches/boxes/meal kits or for custom gift box ideas please contact us at email@example.com to get started and to schedule a personalized delivery day.
of course! we think our gift boxes are the best... but sometimes, you want something unique for your clients, friends, and families. we can do that too! think of us as your gifting concierge... the options are truly endless, and we would love to collaborate and get creative with you to make a custom gift that fits your needs and preferences this holiday season. plus, we handle delivery and custom notes! contact us today to get started.
unfortunately, due to the perishable nature of our products and food safety protocols we do not offer returns. if there are any problems with your items please contact us and we would be happy to offer a replacement. thank you for understanding!